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SpamAssassin Anti-Spam Email Configuration

Managing the spam mail filter settings

Spam filtering is presently only available to users with Virus Scanned email accounts. If you require Spam filtering, please contact your account manager on +44 (0) 20 7536 7930.

Logging in to the control panel

To manage your spam settings, you will first need to log in to your mail account control panel.
e.g. at https://your-domain.com:8443
Use your username and password as provided.

Click on your domain name, then Mail, then on the account you wish to administer. Click on the Spam Filter button to administer the settings.

Use server wide settings

If this is selected, the server-wide settings will come into force. These are Anti-Spam rules set by the server administrator.

Click Set to save the changes.

Hits required for spam

In order to recognise a mail message as spam it needs to score a certain amount of hits. The hits are scored according to the internal SpamAssassin settings and based on the contents of the mail messages and its subject. You can change the sensitivity of the spam filter by varying the amount of hits required for marking a message as spam. The more hits are required the less sensitive the filter is, and vice versa ? the less hits are required the more sensitive the filter is.

The default amount of hits is set to 7. If you wish to change this value, click into the Hits required for spam input box and type in the new value.

Click Set to save the changes.

What to do with spam mail

You can choose what to do with the mail recognised as spam: you can choose to either delete it, or to mark it as spam and leave it in the mailbox.

Select the Delete radio-button to delete mail recognised as spam, or the Mark as spam and store in mailbox radio-button to leave the mail marked as spam in your mailbox;

Click Set to save the changes.

Modify spam mail subject

If you decide to leave the mail recognised as spam in your mailbox such messages will be marked correspondingly so that they can be easily visually identified. In particular, a special string is added to the subject of the message (e.g., by default the string ***SPAM*** will be added to the spam messages subjects). You can change this string (or tag) to whatever you like, or even to disable this option.

In order to activate/deactivate the option of modifying the spam messages subject, check the Modify spam mail subject;

To change the text of the string, click into the input field and enter the new text;

Click Set to save the changes.

Black list

Black list is a list of E-mail addresses, which are automatically considered as sending unsolicited mail ? spam. Therefore, all messages coming from the E-mail addresses that match those specified in the black list will automatically be marked as spam.

You can add to the black list either exact E-mail addresses or patters, using wildcards (?*’, e.g.: entry ?*@spammers.online.com will cause all messages coming from the domain spammers.online.com be marked as spam, regardless of what the exact mail name is).

Enter the E-mail address or pattern into the Email pattern input field;

Click Add to add the new entry to the black list, the new entry will appear in the user’s black list section.

The Administrator’s black list section contains the server wide black list entries that were added by the Administrator. If you chose to use the server wide filtering settings (the Use server wide settings checkbox checked) you may wish to edit this section by removing unnecessary entries. To do that, just select the Administrator’s black list entry and click Remove.

White list

White list contains E-mail addresses, which are automatically considered as trustworthy. Therefore, all messages coming from the E-mail addresses that match those specified in the white list will never be marked as spam.

You can add to the white list either exact E-mail addresses or patters, using wildcards (?*’, e.g.: entry ?*@your-company.com will cause all messages coming from the domain your-company.com not be marked as spam, regardless of the content of a message).

Enter the E-mail address or pattern into the Email pattern input field;

Click Add to add the new entry to the white list, the new entry will appear in the user’s white list section.

The Administrator’s white list section contains the server wide white list entries that were added by the Administrator. If you chose to use the server wide filtering settings (the Use server wide settings checkbox checked) you may wish to edit this section by removing unnecessary entries. To do that, just select the Administrator’s white list entry and click Remove.

Training the mail filters

You can train your mail filters on actual messages you receive. Click the Training icon in the Tools group to access the Spam filter training page. The headers for all mail that comes to your mailbox will are listed here. Each such header you can select to mark as spam, ham (good mail) or forget.

Marking a header as spam will result in recognition of same or similar mail as spam;

Marking a header as ham will result in recognition of same or similar mail as not spam;

Option forget clears the database of any rules (spam or ham) previously set for this header.

Once you select one of the options, appropriate rules will be added to the spam filter database, which will allow in the future to recognise messages similar to the ones it was trained on, and make decisions regarding whether a message should be considered spam or not based on that.

Use the Clear button if you want to clear the spam filter's database.

Click OK to save the changes and return to the Spam Filter page.

This concludes setting up the user level spam mail filter. All the incoming mail for the selected mail name will be processed according to these settings.

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