Customer Quotes

Firstserv takes pride in providing a responsive and excellent service to its customers. A few customer comments have been included below:

You are terrific ... I don't know what I would do without you and your staff's help.

EM Nov 06

Wonderful! You've made my day - not the first time is it?

NL Aug 06

I think the quality of this response underlines our faith in Firstserv.

DS Aug 06

I have to say your service has been impeccable and we are delighted with the outcome and look forward to continuing the relationship going forward.

(GW, Nov 05)

Thank you, I knew I could rely upon you.

(GM, Oct 05)

I continue to be extremely impressed with your service!

(BG, Oct 05)

Thanks so much for your help and great service. All the best.

(TRS, Oct 05)

I should say that I have found your / Firstserv support excellent to date.

(NC, Sep 05)

I really have got to say that I have been really well impressed with the service from firstserv.com so far, it really is first rate. We have experienced some real problems of late with w---.co.uk and then f---.co.uk but you are not only very helpful but your servers are so very fast as well!!
Many thanks for your help to date, I will be transferring some of my other domains to you within the next few weeks and also some of my clients as well, very, very impressed with this!!

(SC, June 05)

Thanks guys! R- and S- (and I) were very impressed with the setup and the people. Thanks for taking the time out.

(AB, May 05)

Just a mail to thank you really for your excellent support regarding the technical problems we experienced over the past two days. During my years as a developer i have never experienced technical support of this standard which im sure as a developer once yourself you can relate to. Your help as been invaluable in ensuring that the site will launch on time, and i personally would like to take this opportunity to let you know our gratitude. It goes without saying that i would recommend FirstServ to any future clients.

(MM, April 05)

I already have a Flash server subscription with you. I took this out about a month ago and was bowled over by your efficiency in both starting the account and thereafter your customer support (especially Vlad who helped beyond the call of duty).

(GT, April 05)

"Your offering is by far the best I've ever come across... wish I'd found you earlier!"

(WM, April 05)

Thanks for the prompt response to this request. It looks as if the situation is coming to a successful conclusion and we should have a working setup very soon. I would like to thank all at Firstserv for the work that you have done on behalf of D--- and for the prompt service you are providing.

(CF, October 04)

thanks lots for all that you have done at such short notice. Have a great weekend.

(CW, October 04)

We wanted to let you know that we are really pleased with our server and with your company and think that the overall service level is excellent. Mostly we are please with how helpful and responsive your team is. If at any stage you need a referral for the service we use we are very happy to offer one.

(CW, August 04)

Many thanks for your perseverance, I would never have done it without your help. First class support and service. Thanks again

(GJ, August 04)

From our end it all went swimmingly and there are no issues that I've noticed or been informed about

(DB, July 04)

"I’d like to take this opportunity to thank all of you involved in getting our new website up and running. Overall the feedback internally has been great - such an improvement on our old one. Please pass on our thanks to everyone - especially the extra efforts you’ve had to put in over the last few days to get it right prior to going live."

(JJ, PSL, June 2004)

"Metadas Media uses Firstserv Ltd as their primary UK based hosting company, we have worked closely with them now for 3 years and found them to be reliable and professional company well suited to hosting our clients' website needs."

(DC, metadas.com, May 2004)

"I just want to say that I am very grateful for all the hard work that you guys have done for us - answering our requests within minutes - taking many phone calls from us - many thanks for the great service."

(JKr, swebtec.com, May 2004)

"you are really so responsive!!! I want you to know that is extremely appreciated on our side!! Thank you so very much."

(JKn, April 2004)

"Needless to say that we are extremely happy with your services and intend to carry on using them for a good while yet."

(IT, March 2004)

"Thanks for explaining it and setting it up for us...great customer service!"

(DJ, scottishcfug.com Feb 2004)

"Thanks, response time for both of them is very fast."

(EB, Feb 2004)

"God you're quick how did you do that? You should have your own TV show!"

(CH, Jan 2004)

"Thanks for all your genuinely great service!"

(MH, Dec 2003)

"That is absolutely fantastic! The turnaround was quick ..."

(CE, Dec 2003)

"I won't hesitate in using your services or recommending you in the future."

(JB, Nov 2003)

"Thanks to you for the great work on this project. We are very happy with the service you are providing us!"

(SR, Nov 2003)

"Also, I would like to thank Firstserv for hosting my site for another year; as well as for the support you have always offered me. This has been a great help to me especially as any problems have always been quickly dealt with."

(RM, Oct 2003)

"As usual, I would like to thank Firstserv for their help and support in readying this server for S--."

(JMH, Oct 2003)

"Thanks for quick and helpful answers."

(CT, Sep 2003)

"Hope to have feedback early next week, but I think it's bloody marvellous!"

(CH, Aug 2003)

"Many thanks for your prompt action and response!"

(AP, Aug 2003)

"Firstserv rocks :)"

(KV, Jul 2003)

"Been using them for three years. Good support, good hardware and its been good times!"

(Jay, Aug 2002)

"The People at firstserv are both professional and friendly. They provide excellent support and advise at all times of the day."

(SB, Apr 2003)

"Cheers - fast and efficient as always."

(BW, Jun 2003)

"I can't thank you enough. How efficient - I'm thoroughly impressed, as I have always been, with your company's reliable assistance and no-nonsense approach."

(KW, Mar 2003)

"Many thanks to you for pulling out the stops in order to get the portal site up and running."

(MK, Mar 2003)

"We are always quick to complain and slow to recognise good service when we get it. I am pleased to acknowledge that Firstserv provided a robust technical solution, delivered by caring professionals and I have every intention of mentioning your company positively whenever I get an opportunity to do so."

(VG, Jan 2003)

"I wanted to thank you for organising the swift and seamless change-over that you have achieved. You and your team have been incredibly supportive and turned a difficult situation to mutual benefit, I hope that we can continue to work as effectively together."

(KW, Oct 2002)

"The server swap went sweet, the client has signed off and (I think) everybody is happy! This is why I have stayed with Firstserv for 3 years. Thanks once again."

(JG, Aug 2002)

"I took a look yesterday and am overwhelmed by what you guys have delivered. Seeing into the engine room of the site is an awesome experience. The tables are a work of art and Andy and your guys should be warmly congratulated for the truly impressive scale of your achievement."

(JB, Aug 2002)

"Site is very fast - great!"

(DW, July 2002)

"Got some more info from that company again on my web sites uptime, What do you think????? Good isn't it. 100% across the board again."

(DC, July 2002)

"Thanks for this - you put me to shame with your speed of working."

(DM, May 2002)

"Thanks for the work yesterday in getting the new version of the database up and running so swiftly."

(MJ, May 2002)

"As always, your excellent service is so refreshing to see."

(JA, May 2002)

"Your prompt response has been faster and more accurate than those of any other hosting provider I have ever worked with before."

(JM, May 2002)

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